We have 2 concepts for our Pricing:
1. Monthly Subscription
The Monthly Subscription is a monthly recurring payment, with a flat fee according to the selected plan. We have 3 paid plans to fit your needs. All plans come with a 20% discount if paid annually.
- Free: $0.00 / month - store up to 2,000 recipients
- Starter: $29.99 / month - store up to 25,000 recipients
- Pro: $59.99 / month - store up to 70,000 recipients
- Enterprise: $399.99 / month - store up to one million recipients
2. Usage Fee
The usage fee (which is a part from the monthly fee) is based on the total amount of emails sent per campaign. The pricing goes dynamically from $0.05 to $2.99 for every 1,000 emails sent per campaign depending on your Account's Reputation.
Pricing Based on Reputation
Once you have sent out your first campaign the reputation is adjusted taking into account these factors among many others. The Usage Fee of your first campaign is $2.99 for every 1,000 emails. If your campaign performs good, your Account's Reputation will go up really fast so your pricing will drop dramatically. To be eligible for the $0.05 pricing for every 1,000 emails sent, you must have a reputation of 100%.
Frequently Asked Questions
All our paid plans include unlimited:
Forms, Automations, Templates, Campaigns etc.
How many emails can I send per month?
On any paid plan, you can send unlimited campaigns with unlimited recipients. You'll only be charged the Usage Fee.
What if I'm not happy?
You'll be billed immediately after creating your paid account for the month ahead, but we offer a 30-day refund policy.
Simply write to firstname.lastname@example.org and we'll take care of you.
The only time we don't issue refunds is if you are sending spam emails. Which is illegal, so don't do it. We don't issue refunds for Usage Fees.
We’ll never penalize you for success!
When you're with MoonMail we fully expect your audience to grow. Quickly. As your audience grows, MoonMail will grow with you. We'll automatically move you to the next plan so you can focus on growing your audience and lists!
Can you help me move from my old provider?
Yes! We offer a concierge migration (from MailChimp, ConstantContact, CampaignMonitor, SendGrid) where we switch over all your forms, lists and campaigns totally for free. Our only requirement is that you are on the Pro or Enterprise Plans.
What if my list is not that large yet?
No worries! Hire a MoonMail Certified Expert! Our Experts are certified in migrations, and want to help you move from your old provider!
Still have questions? Try our live demo.
If you still have questions about MoonMail you can try our live demo. Just click here and you'll see a fully working account.
NOTES:*The number of emails sent is rounded up to the next 1,000 group. For example, sending a campaign to 2,001 subscribers has the same cost as sending to 3,000 subscribers.**There's a minimum base fee per campaign of $4.99 for the first 2,000 emails. After 2,001 emails, the current Usage Fee for your account will apply.
***All accounts start with 15% reputation.
Learn more about our Pricing in our Terms of Service.