Setting up and verifying a domain

Before you can start sending any campaign to your customers you need to add a domain in your MoonMail account and verify that belongs to you in your domain name registrar, like GoDaddy. MoonMail will not accept Gmail, Yahoo, Hotmail, or Outlook email addresses as senders.

Topics

Step 1: Add a new domain

Step 2: Verify a domain

Step 1: Add a new domain

To add a new domain in your MoonMail account so you can sign your emails with it, follow the next steps:
1. Sign in to your MoonMail account.
2. Choose Domains in the settings section of your profile in the top-right corner of the screen. 
3. Choose Add new domain.
4. For  Domain, type the name of your domain, for example,  moonmail.io.
5. For  From addresses, type the name of the email address you want to use as From Address when you send an email campaign.
Note:
You can add email addresses in the following format:
Your Name <example@moonmail.io> or just example@moonmail.io.
If you want to add more than one From Address, choose Add from address to add another email address.

To add company information

International spam law requires that all marketing messages include your physical mailing address and contact information. MoonMail automatically places this information in the footer of any campaign sent when you use this domain. Read more about permission reminders.

6. For  Company / Organization name, type the name of your company, for example,  MoonMail.
7. For  Website url, type the name of your website, for example,  https://moonmail.io. The website URL should include your domain name.
8. To prevent false spam reports, it’s best to briefly remind your contacts (aka recipients) what your company is doing and why are you addressing them typing a few words in  Brief description of the company activities.

How can your contacts reach you?

It is required by law that you enter the physical mailing address of your company. 

9. For  Country, choose the country your company is registered in.

10. For  State / Province / Region, choose the requested information based in the country selected.

11. For  City, type the city the company is located in.

12. For  Address line 1, type your company address information.

13. (Optional) For  Address line 2, you can type a second address line if needed.

14. For  Zip / Postal code, type your company zip area code.

15. When you finish setting up the domain, choose  Create domain.

By following the previous steps, you have created a domain in your MoonMail account that needs to be verified in your domain name registrar, like GoDaddy, so you can start using it in your upcoming email campaigns.

Step 2: Verify a domain

Once you have added your domain to your MoonMail account you need to verify it belongs to you in your domain name registrar, like Godday.

If you followed the instructions in  Step 1: Add a new domain, please fulfill the next steps.

1. Choose Domains in the settings section of your profile in the top-right corner of the screen. 
2. Choose verification next to the domain you want to verify.
3. Under  DNS records for domain verification, you will find the TXT record to add to your domain name registrar.

Note:

If you need help adding those records to your DNS, visit our SPF and DKIM Setup Guides to see detailed instructions on how to add records for the most popular domain registrars. If you don't see your registrar, let us know and we'll make a new guide to help you and others.

4. After you have added the TXT record to your domain registrar, choose Check status to check if the record has been propagated through your DNS. If so, you can start sending email campaigns with the From Addresses you defined in the domain. If not, try again later.

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