I just installed MoonMail Recover Checkouts and no emails are sent. Am I missing something?

Yes! MoonMail Recover Checkouts is paused by default when you install it. Make sure to head to Templates, Plans & Settings and click on the Active radiobutton within the Application Status section as shown below:

From now onwards, AbandonApp by MoonMail will send emails to abandoned checkouts using your active templates.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us