I wonder if my customer needs to hit the continue button for MoonMail Recover Checkouts to work
How far do users have to get in the checkout process for it to work?
If they enter their email on the screen below only, does it work?
NO! it's not enough for the customer to fill out the email field, he needs to fill out the full form AND to HIT the Continue to shipping button. Otherwise this won't be considered an Abandoned Checkout.