What is a "ghost order”?
A ghost order is a term coined by MoonMail. Orders that were initiated yesterday, were abandoned, and are finalized (paid) today are ghost orders. They all appear on the day they were initiated. They don't appear with your “Today” orders in your Shopify web admin. So a "ghost order” is a REAL order that gets lost amid your thousands of orders! :-) AbandonApp lets you choose an email address to which "ghost orders" will be sent, so you’ll never lose track of a single order!