Use case B, DODOcase: (how did we do?) - great for customer feedback

George buys a super cool DODOcase for his Ipad (december, 15th, 2022)

MoonMail Autoresponders sends an email to him asking how was the shopping experience at DODOcase (december, 22nd, 2022)
MAGIC! George replies to the same email saying shipping company delivery was faster than what he expected! (december, 23rd, 2022)

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