Do I get charged for bounced emails?

Yes! So make sure to clean your lists often to avoid sending campaigns to emails that will bounce. Soft bounces are a little bit different. They are charged as well, however they are not included in your reputation since these are "temporary" bounces.

Note: Once the subscriber is marked as bounced, unsubscribed or complaint within a list, it is still kept in the list but it's not considered a recipient to be contacted in the future. Further campaigns sent to that list won't be sent to those recipients. And MoonMail will never charge you for those.

Remember, you are responsible for the quality of your lists!

Learn more in our Terms of Service.